Cisco IP Phone Series 78x1, 88x5, 88x1, 7832, 8832, 8821 and 3905 suffer from an insecure password storage vulnerability.
6a75ea7fda74ce286b79776f4aba508eSEC Consult Vulnerability Lab Security Advisory < 20220113-0 >
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title: Cleartext Storage of Phone Password
product: Cisco IP Phone Series 78x1, 88x5, 88x1, 7832,
8832, 8821 and 3905
vulnerable version: Firmware <14.1.1,
Firmware <11.0(6)SR2 (device model 8821),
Firmware <9.4(1)SR5 (device model 3905)
fixed version: Firmware 14.1.1, 11.0(6)SR2, 9.4(1)SR5
CVE number: CVE-2022-20660
impact: Medium
homepage: https://www.cisco.com
found: 2021-04-15
by: Gerhard Hechenberger (Office Vienna)
Steffen Robertz (Office Vienna)
SEC Consult Vulnerability Lab
An integrated part of SEC Consult, an Atos company
Europe | Asia | North America
https://www.sec-consult.com
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Vendor description:
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"The Cisco® IP Phone 7800 Series is a cost-effective, high-fidelity voice
communications portfolio designed to improve your organization’s people-centric
communications, while reducing your operating costs. It combines an attractive
new ergonomic design with “always-on” reliability and secure encrypted
communications. The Cisco® IP Phone 7800 Series delivers advanced IP Telephony
features and crystal clear wideband audio performance to deliver an
easy-to-use, full-featured voice communications experience on Cisco on-premises
and hosted infrastructure platforms and third party hosted call control."
Source: https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/data-sheet-c78-729488.html
Business recommendation:
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SEC Consult recommends to update the devices to the newest firmware listed
below, where, according to the vendor, the documented issue is fixed.
We want to thank Cisco for the very professional response and great coordination.
Vulnerability overview/description:
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1) Cleartext Storage of Phone Password
The phone is storing the "phone password", which is needed to access its
administrative settings, in cleartext (in multiple locations) in the flash
memory.
Because the password is not hashed using a suitable cryptographic hash function
and the storage is unencrypted, a physical attacker can easily recover the
password and reuse it on other phones, if they are not configured to use unique
administrative passwords.
Proof of concept:
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1) Cleartext Storage of Phone Password
Steps to take:
- Configure a phone password via the TFTP XML provisioning feature.
- Desoldering the memory and reading its content.
- Analyzing the memory content. As example, the Linux command 'strings' can be
used below to show the identified password in cleartext in the dumped data.
----------------------------------------
$ strings nand.dump | grep phonePassword
phonePassword>sectest</,x
phonePassword>sectest</,x
phonePassword>sectest</,x
phonePassword>sectest</,x
----------------------------------------
Vulnerable / tested versions:
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The following firmware/device has been tested:
* Cisco IP Phone 7821: Firmware version 12.8.1-0001-455
The vendor confirmed that the following devices are affected:
* Cisco IP Phone 78x1 all releases before firmware version 14.1.1
* Cisco IP Phone 88x5 all releases before firmware version 14.1.1
* Cisco IP Phone 88x1 all releases before firmware version 14.1.1
* Cisco IP Phone 7832 all releases before firmware version 14.1.1
* Cisco IP Phone 8832 all releases before firmware version 14.1.1
* Cisco IP Phone 8821 all releases before firmware version 11.0(6)SR2
* Cisco IP Phone 3905 all releases before firmware version 9.4(1)SR5
Vendor contact timeline:
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2021-05-19: Contacting vendor through [email protected]. Set preliminary release
date to 2021-08-07. Received PSIRT case number from Cisco employee.
2021-05-20: Cisco states that the finding has been shared with the development
team and is currently being analyzed.
2021-06-30: Cisco confirms affected phone models and communicates expected
dates for fixed firmware releases.
2021-07-07: New estimated release date was set to 2022-01-31.
2021-12-27: Cisco informs about the fix and the publishing date 2022-01-12 for
their advisory
2022-01-13: Coordinated release of the security advisory.
Solution:
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Update the firmware of the affected devices to the latest available version.
See the vendor's security advisory for further information:
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ip-phone-info-disc-fRdJfOxA
Workaround:
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For immediate mitigation, ensure that phones are configured to use unique
administrative passwords.
Advisory URL:
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https://sec-consult.com/vulnerability-lab/
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SEC Consult Vulnerability Lab
SEC Consult, an Atos company
Europe | Asia | North America
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EOF Gerhard Hechenberger, Steffen Robertz / @2022